Shipping info
At aoFIT, we strive to provide a seamless and efficient shipping experience for our customers. Below, you will find detailed information regarding our shipping policies, options, and procedures.
Shipping Options and Costs
Domestic Shipping (Within USA)
Standard Shipping: Delivery within 5-8 business days. Cost: $6.9.00 or free for orders over $39.9.
Processing Time
Orders in stocks are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order through our website or the carrier’s website using the provided tracking number.
Delivery Times
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs processing times, and carrier delays.
For rural or remote areas, delivery may take longer than the estimated times.
Shipping Restrictions
We currently do not ship to P.O. boxes, APO/FPO addresses, or certain international locations due to carrier restrictions.
If your shipping address falls under these categories, please contact our Customer Support team for assistance.
Customs, Duties, and Taxes (International Orders)
International orders may be subject to customs duties, taxes, and other fees levied by the destination country.
These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
Please check with your local customs office for more information on potential charges.
Missing or Delayed Orders
If your order has not arrived within the estimated delivery time, please check the tracking information provided.
If the tracking information is unavailable or indicates an issue, please contact our Customer Support team at hello@aofit.com or +1 (202) 498‑7451 for assistance.
Damaged or Lost Packages
If your package arrives damaged, please take photos of the damage and contact our Customer Support team immediately.
For lost packages, please contact our Customer Support team to initiate an investigation with the carrier.
Contact Us
For any questions or concerns regarding shipping, our Customer Support team is here to help.
Email: hello@aofit.com
Phone: +1 (202) 498‑7451
Support Hours: Monday to Friday, 9:00 AM - 6:00 PM
